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Here you’ll find answers to common questions about your stay, so you can arrive prepared and enjoy a seamless, comfortable visit at The Granary.
Want to learn more about Apple Wallet? Find everything you need to know here.
Check-in: from 3:00 PM
Check-out: by 11:00 AM
Late check-out can be arranged for an additional fee and is subject to availability.
The Granary is self-serviced. You will receive your check-in details and key digitally.
There is no reception or staff present, so you can check in at your convenience.
Payment is made by credit card at the time of booking or at the latest at check-in. We accept most international cards.
Free cancellation up to 72 hours before arrival.
For later cancellations or no-shows, the price for the first night will be charged.
Special rules may apply for longer stays (7+ nights).
Yes, all apartments have free high-speed WiFi.
Yes, high-quality bed linens and towels are always included in the stay.
Final cleaning is included in the price. For stays longer than 7 days, cleaning is provided, and daily cleaning can be added when booking a room.
Yes, we offer both baby cots and high chairs. Please book in advance, and we’ll make sure they are set up in your apartment upon arrival.
No, unfortunately, we do not offer luggage storage.
At the moment, we do not have any options inside the hotel, but we have both grocery stores and restaurants nearby.
All apartments are equipped with:
If you need additional items, you can buy them at the kiosk in the basement or at the nearby supermarket.
We do not have staff available 24/7 – your stay is entirely self-serviced.
In case of emergencies, you can email us at [email protected], and we will assist as quickly as possible.
Yes, each apartment has its own balcony, allowing you to enjoy fresh air and the surrounding views.
No, we do not offer breakfast. However, there are cafés and supermarkets nearby, and all apartments have a fully equipped kitchen so you can prepare your own breakfast.
Yes, you are welcome to have visitors, but only the number of people the apartment is designed for can stay overnight.
Yes, the apartments are equipped with a washing machine and dryer. Laundry detergent is included.
No, we don’t provide transportation, but we’re happy to assist with taxi referrals or public transport information.
There is a parking garage nearby or limited street parking available.
A Wallet key allows you to store your digital room key so you can unlock doors using your phone or a compatible smartwatch.
Learn more: Apple Wallet FAQ
If your device is compatible with Wallet keys, you will see an Add to Wallet button at the end of your online check‑in.
Learn more: Apple Wallet FAQ
Yes, you can use both.
Learn more: Apple Wallet FAQ
If you book multiple rooms on the same date, the Wallet key is only activated for the room you are assigned to. If you book a room on multiple dates, a different Wallet key is activated for each stay. Each key is only active for your current stay after you complete your online check‑in.
Learn more: Apple Wallet FAQ
If your Android phone is misplaced or lost, you should use the Find My Device app to remotely delete/wipe a lost device.
Android: Android 9 or higher with NFC turned on.
Google Wallet: The latest version of Google Wallet app (recommended).